Let me first express my gratitude for your interest in Peretta Guitars. Great pleasure and pride is involved with each guitar built. Rest assured that my number one goal is your ultimate satisfaction.
The following will detail the build process for your new guitar: ordering, payment, design, construction, shipping, returns and warranty information.
I will personally consult with you regarding all relevant details of designing and creating your new guitar. A Peretta Guitar is a customized work of art that considers the most minute and exotic of features. Considering this, it is necessary to develop a work-order list that will approximate total cost. Only when a deposit has been received is a price finalized. A deposit in the amount of $1000.00 (U.S. Dollars) is required to secure a price quote and begin the construction process. In the case of exceptionally rare woods or highly intricate design, a greater deposit may be necessary. Halfway through the build process, 50% of the remaining balance will bring your guitar to completion.
Please understand that a Peretta Guitar is not a “cookie-cutter” designed instrument by any means, and that all build times are approximate. However, every effort will be made to meet estimated timelines. Furthermore, as the birth of your guitar ensues, certain selected options and features become reality and are unchangeable. We hope to make the process as personal as possible to ensure that you are certain of desired specifications.
Payment of the remaining balance is due at the notice of your guitar’s completion. Only when the balance is paid in full via certified funds that have cleared bank processing, will an instrument be shipped or available for pickup.
The fruition of your new guitar is a momentous occasion, worthy of a toast of fine champagne! With corks flying and drinks flowing, please take note of our warranty policy. Under no circumstance will a guitar be warranted for any damage resulting from accident, misuse, negligence, wear and tear, theft, or “acts of God”. Additionally cracking of wood or lacquer due to exposure to extreme temperature or humidity are not covered under warranty. Major repairs, alterations, modifications, etc. performed on the guitar by anyone other than Peretta Guitars without prior authorization may void this warranty.
Peretta Guitars does guarantee the workmanship and non-electric materials for the lifetime of the instrument. This guarantee is valid only for the original owner and his/her heirs and is non-transferable. All liability ceases upon the incapacitation/death of the builder.
We understand that it is occasionally a necessity to cancel an order in progress. Peretta Guitars is willing to negotiate terms or refund depending on the existing state of order completion. Such contingencies must be communicated immediately to avoid further complications. The discretion of refund lies with Peretta Guitars. Costs to ship the instrument for refund or repair are borne by the customer.
Now with all the legal matters covered, I am excited to be able to get back to the workshop to continue building fine custom-designed guitars. Let’s discuss making my next project your new Peretta Guitar